Welcome to the service desk of Netrics AG!

The Netrics Support Team is there for you for all concerns regarding your Netrics solutions. We also want to offer great experiences in support.

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Netrics Biel, Thun & Zürich:
Netrics Biel, Thun & Zürich:

Our customers from Biel, Thun and Zurich can reach our support team at:

 
Hotline:
 
Email:
 

Alternatively, you can enter your service request directly via our customer portal:

 
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Service hours
Monday – Friday:
7:00 am – 6:00 pm
 

Saturday & Sunday:
closed

 

Emergency availability

Outside office hours and at weekends, you will continue to be looked after by our tried and tested on-call service*.

For this, please dial the regular hotline number.

* when booking the corresponding service level

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Netrics Bern AG
Netrics Bern AG

Our clients from Bern can reach Netrics Support at:

 
Hotline:
 
Email:
 

Alternatively, you can enter your service request directly via our ticket portal:

 
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Service hours
Monday – Friday:
7:00 am - 12:00 am
1:00 pm – 5.30 pm
 

Saturday & Sunday:
closed

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Guaranteed & Fast Support
Guaranteed & Fast Support

Our guaranteed response times ensure rapid support from our specialists.